Outsourcing in India: Practical Problems Faced by ‘Outsourcees’

Outsourcing has its own advantages and one of the most important one is that it creates job opportunities for millions across the globe. Everyone has his or her own reasons for working here, but a common cause is undoubtedly the paycheck. Now, working has its share of problems, as many of us will agree that juggling your workplace and home becomes very difficult indeed.

India has a maze of multinational companies who are headed by a new wave of Indian executives. You come across all sorts of people while working, from hard-to-approach employees to bullying colleagues. It becomes easier to work in an environment where there is a certain level of compassion. You may not be able to cope with the pressure of work at all times. However, when your immediate boss understands your situation and encourages you to reach for the stars, then you can surely fight against all odds.

In India (and in many countries in South-east Asia), we have a blend of both worlds, that is, the good and bad, and then there is the grey too. On the one hand, you find employers who are all encompassing when it comes to providing solutions to their employees, while on the other hand; the scenario remains glum for us or the employees, as we are underpaid and overworked sometimes. I wouldn’t say ‘exploited’, but underpaid – surely.

Let us look at the sunnier side. In the corporate sector here in India, many employers understand the importance of the hard labor of their employees. Especially for people like us who are connected to the knowledge process outsourcing sector, a writer’s mental block is a common problem. To tackle it, companies here offer recreational solutions like yoga, mental games, dance, music, exercises, and much more. In fact, facilities have improved dramatically over the last five years. It has really helped the atmosphere in the workplace improve, and the overall economy of the country as well.

Then there is the flip side of the scenario. In many cases, I feel that personal lives are not given due importance in the workplace. Sometimes, if you really have a serious issue to handle at home and need to miss a day at office, you have to provide detailed explanations. Though you live in, say India, you get holidays when the US and Europe are off. It often happens that you do not get the leave that you had really wanted. The immediate consequence is that the quality of your work gets affected sometimes.

I have gathered that you can help yourself by learning stress reduction tips to deal with workplace blues. If you are happy working at your place of work, only then will you be able to make your employer happy through your work.

Bhavesh Bhatia